Cookie Policy

Last updated: 27 April 2026

This Cookie Policy explains how Venturaid uses cookies and similar technologies to recognise you when you visit our platform. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They allow the website to remember your actions and preferences over a period of time so you don't have to re-enter them whenever you revisit the site or navigate between pages.

Cookies contain a small amount of information and are retrieved by the web server when you return to the site. They cannot access your computer files or spread viruses.

2. Why We Use Cookies

We use cookies to:

Keep you logged in to your account across pages
Remember your preferences (e.g. filters, language)
Protect your session from CSRF (Cross-Site Request Forgery) attacks
Understand how you use the Platform so we can improve it
Ensure the Platform loads and operates correctly

We do not use cookies to display targeted advertising or to track you across other websites for advertising purposes.

3. Types of Cookies We Use

Name	Category	Purpose	Duration
`venturaid_session`	Essential	Maintains your login session to keep you authenticated across pages.	Session / 120 min
`XSRF-TOKEN`	Essential	Security token to prevent Cross-Site Request Forgery attacks on form submissions.	Session
`remember_web_*`	Essential	Keeps you logged in when you tick "Remember me" at login.	5 years
Analytics Cookies	Analytics	Help us understand how visitors interact with the Platform (page views, navigation paths).	Up to 2 years

Essential Cookies

Required for the Platform to function. Cannot be disabled. They include your login session and security tokens.

Analytics Cookies

Help us understand usage patterns so we can improve the Platform. Can be disabled in your browser settings.

Advertising Cookies

We do not use advertising or tracking cookies to serve targeted ads or track you across other websites.

4. Third-Party Cookies

Some pages may include embedded content or features served by third parties (such as maps from OpenStreetMap / Leaflet.js for trip route display, or QR code generation). These services may set their own cookies subject to their own privacy policies:

OpenStreetMap (Leaflet.js) — used for trip route maps; may log your IP for tile delivery. OpenStreetMap Privacy Policy
CDN providers (Bootstrap, Bootstrap Icons) — deliver static assets; may set performance/caching headers but typically no tracking cookies.

We do not control third-party cookies and cannot accept responsibility for them. Please review the relevant third-party privacy policies for more information.

5. Managing Cookies

You can control and/or delete cookies by adjusting your browser settings. Below are links to instructions for the most common browsers:

Chrome

Firefox

Safari

Edge

Note: Disabling essential cookies (such as your session cookie) will prevent you from logging in and using core Platform features.

You can also opt out of analytics tracking for many providers at NAI Opt-Out or Your Online Choices.

6. Local Storage & Similar Technologies

In addition to cookies, we may use browser local storage or session storage for performance purposes (e.g., to remember UI state such as which tab you last viewed on your profile page). These do not send data to our servers and are cleared when you clear your browser data.

We do not use browser fingerprinting or other cross-site tracking technologies.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or how we operate the Platform. Updates will be posted here with a new "Last updated" date. We encourage you to check this page periodically.

8. Contact Us

If you have questions about cookies or our use of tracking technologies, please contact:

Venturaid

Privacy & Data

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